FAQ

Our products.

We design and manufacture furniture specifically for the hospitality and events industries. This includes hotels, restaurants, bars, cafés, wedding venues, and events companies.

Yes, absolutely. If you need fewer items than the minimum listed online, just contact us and we’ll put together a bespoke quote and delivery option for you.

We do. Because we work directly with our manufacturers, we’re able to collaborate closely with our partner factories to create bespoke furniture tailored to your needs. If you have a custom project in mind, just get in touch and we’ll talk it through.

We’re based in Standish, Gloucestershire, just a short distance from Junction 13 of the M5.

Ordering.

Absolutely, if you would prefer to order over the phone please contact us directly to discuss your order and we will be happy to complete the order on the phone.

Finance can be arranged by Focus Finance Limited. We recommend Focus Finance as several customers have financed their orders through them, our customers have been impressed with Focuses services. We don’t receive any financial incentive. Read more about financing your order HERE.

You can, as long as your order hasn’t been dispatched then we are happy to make changes to your order subject to availability.

Delivery & Returns.

Orders placed online are automatically sent via our standard delivery service, which takes up to 10 working days from the point of order. If you need your furniture sooner, we also offer express options, including next-day delivery. Take a look at our delivery page or get in touch for more details.

Our standard delivery charges are calculated on the total order value as follows: 

Order value (ex VAT)Delivery charge (ex VAT)
£0 – £250£25.00
£251 – £500£50.00
£501 – £1000£75.00
£1000+£95.00

Yes, you can. Simply let us know when placing your order and we’ll arrange a convenient date and time for collection.

We do. If you need next-day delivery or your order by a specific date, contact us before ordering and we’ll help you choose the best option.

Yes, we deliver internationally. If your order needs to go overseas, please contact us directly and we’ll advise on the most suitable delivery option.

With our standard delivery service, you can’t select a specific delivery day. However, we do offer other delivery options that allow you to choose a date that works for you. Just contact us before ordering and we’ll guide you through the options.

Absolutely. If you have any delivery instructions such as leaving your order in a safe place, just let us know and we’ll pass the details on to the delivery driver.

If you wish to return your order, no problem. We offer exchanges and refunds within 14 days of receiving your order. Please see our returns and refunds page for full details.

About Us.

It’s a great question. At Jollies, we’re redefining commercial furniture by offering design-led pieces that are just right for your business — without the designer price tag. By cutting out the middlemen and working directly with our partner factories, we’re able to pass those savings straight on to our customers. Read more about us HERE.

Our experience in commercial furniture goes back to 2010. After years of seeing businesses pay inflated prices for underwhelming furniture, Jollies was created to fill a gap in the market, offering design-led furniture that’s built to handle the demands of hospitality and events, all at genuine trade prices. Read more about our story HERE.

We believe every business deserves furniture that’s right for them, well-designed, built to do the job, and fairly priced. By working directly with our partner factories, we avoid inflated costs from middlemen and bloated supply chains, keeping our prices honest and accessible. Read more about our values HERE.